Professional Summary
Organized and detail-oriented with over years experience in is looking for an interesting job. I'm sure my experience and personal skills would stress proven ability to manage schedules, meet tight deadlines and offer consistently high-quality results. I am ready to become a new member of your professional teeam and constantly bring fresh ideas.
Highlights
- active listener
- attentive to details
- influencing others
- flexible and adaptable to change
- relationship-management
- service-oriented
- strategic thinking
- schedule management
- stress tolerant
- accept feedback
- technological savvy
- multitasking
Professional Experience
Client Service representative — UltraRep
06/2015 —
12/2017
• Exchange information in person, in writing, or by telephone or e-mail.
• Maintain cordial and professional relations with customers
• Ensure day-to-day office operations run smoothly by communicating with supervisors, peers, or subordinates
• Being able to distinguish different kinds of information that appears in a workflow
• Process information obtained from customers and insert it into the system
• Receive, listen to and attempt to resolve customer concerns and issues, and then if necessary, process cancellations
• Identify the data required to perform financial analysis across all major financial management business processes and sources and methods of data extraction
• Maintain cordial and professional relations with customers
• Ensure day-to-day office operations run smoothly by communicating with supervisors, peers, or subordinates
• Being able to distinguish different kinds of information that appears in a workflow
• Process information obtained from customers and insert it into the system
• Receive, listen to and attempt to resolve customer concerns and issues, and then if necessary, process cancellations
• Identify the data required to perform financial analysis across all major financial management business processes and sources and methods of data extraction
Contact center representative — LeadBotic
01/2014 —
06/2015
• Bringing others together and trying to reconcile differences.
• Knowledge about the company's products/services
• Dimplomatically write business letters and memos
• Perform data entry while being accurate and efficient
• Evaluate the efficiency of company policies and recommend changes to further benefit customers
• Receive, listen to and attempt to resolve customer concerns and issues, and then if necessary, process cancellations
• Obtain relevant information from cutomers and input the data into the computer system
• Knowledge about the company's products/services
• Dimplomatically write business letters and memos
• Perform data entry while being accurate and efficient
• Evaluate the efficiency of company policies and recommend changes to further benefit customers
• Receive, listen to and attempt to resolve customer concerns and issues, and then if necessary, process cancellations
• Obtain relevant information from cutomers and input the data into the computer system
Education
Management — Murray State University — Bachelor of Science
04/2014 —
Till now
Technical skills
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