Terms of Use

Last Updated and Effective: January 27, 2021

By using the skillroads.com website (“Website”), you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you disagree with these Terms of Use and/or Privacy Policy or any part of them, please do not use this Website.

Introduction

Your access to and use of Website are conditioned on your full acceptance and compliance with these Terms of Use and this Website Privacy Policy, which are published at Website and which are incorporated herein by reference (“Privacy Policy”). These Terms of Use and Privacy Policy are applied to all visitors, users and others who access or use this Website.

Capitalized terms defined in these Terms of Use shall have no other meaning but set forward in this section. The following terminology is applied to these Terms of Use and Privacy Policy: “Client”, “User”, “You” and “Your” refers to you, the person accessing this Website and accepting these Terms of Use. “We”, “Us” and “Ourselves” refers to Website. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Eligibility

By using our Services, you represent and warrant that

(a) all registration information you submit to Website is truthful and accurate;

(b) you will maintain the accuracy of such information;

(c) you are 18 years of age or older and/or have full legal capacity to enter into legally binding relations; and

(d) your use of the Services does not violate any applicable law and/or regulation.

Your profile may be deleted and Services provided to you may be terminated without warning, if we believe that you are less than 18 years of age and/or do not have full legal capacity to enter into legally binding relations.

Provided Services

Subject to full compliance with these Terms of Use, Website shall provide human-written Resume, CV with other corresponding services in the career development sphere, as described more fully on the Website.

Subscriptions

Skillroads provide 3 types of Subscriptions: Resume Builder (30 days), Cover Letter Builder (60 days), Resume + Cover letter (120 days). You may generate an unlimited number of indicated documents with the AI Builder within the indicated term.

Your subscription for Skillroads will start after receiving your payment and will continue for the indicated subscription period. Subscriptions are non-cancelable and non-returnable. You may cancel your subscription, but no refunds will be paid on any remaining subscription period. An internet connection is required to use and manage your subscription basis. Without an internet connection, your software may stop running. Subscription pricing is subject to change. New pricing takes effect upon the renewal of your subscription.

Writing Services

Human-writing services may include, but not be limited to, providing our Clients with Resume, CVs, Cover Letters, Thank-you letters, Follow-up letters (hereinafter “Document(s)”), and other types of written assignments in the sphere of career development.

Services may also include editing, proofreading, paraphrasing, or formatting of existing Documents of our Clients.

You can place a binding order on the Website pursuant to and upon completion of all the procedures prescribed on the Website for ordering the Document and registration of your Client Profile. You must give us, including but not limited to, accurate and complete information about your order, email and/or contact details. As part of the ordering process, you are also required to fill in the questionnaire provided on the Website with your personal career and education information.

We shall only use the materials and/or information you provide to us. All information provided must be accurate and up to date. We shall not be liable for any inaccuracies in the Documents produced where such inaccuracies are a result of the materials and/or information you have provided. You are solely responsible for any possible consequences and misunderstandings, in case you provide us with inaccurate and/or incorrect and/or unfaithful information.

Any revision request or complaint in regards to a human-written Document that We have provided must be made within the revision period (“Revision Period”). We offer a 14-day Revision Period. Revision Period begins on the date of your order deadline and expires on the last day of the Revision Period. After that point, no revision and/or complaint will be accepted.

In case a request for revision is not submitted within the Revision Period, We tacitly accept that you are satisfied with the Document and require no further actions to be taken in regards to the Document unless extra payment is provided or a new order is placed.

Upon receiving your completed assignment, you are entitled to a free revision guarantee should the Document fail to meet your initial instructions or the defined requirements, that should be sent before the writer started working on your Document. Any changes from the initial instructions of the order will be considered as “Editing”. This is another service and it requires extra payments.

When this is the case, you are entitled to request as many revisions as may be required to make the Document consistent and compliant with your instructions. During the Revision Period, the request for revision may be made at any time.

We will issue a refund to you only according to these Terms. We offer a 14-day money-back period. Refund Period begins on the date of your order deadline and expires on the last day of the Refund Period. In case you are not satisfied with any of the Services, you can submit a refund request according to these Terms within the Refund Period.

If the order is not completed and/or the Document is not downloaded or delivered in its complete form by or to you within the set deadlines, the full refund is issued at any time. In the event of order cancellation, the funds will be debited back only to the account of the initial payment within 5-7 business days from the time of cancellation request.

In other cases, We assess refund requests on a case-by-case basis as there are usually unique reasons as to why a refund request is made. Please note that if you request a refund, we may require documented proof that the quality of your order is low (e.g., scan copy of your instructor’s feedback, plagiarism report, etc.). Should you feel it necessary to make a refund request, we will immediately forward your order to our Quality Assurance Department. After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period.

In case, We reimburses the money because of mistakes or some irrelevance to the initial instructions, our Quality Assurance Department, at its sole discretion, evaluates the quality of the Document during 5 business days, and refunds an amount comparable to the percentage of incorrect content in the Document and mistakes present in it.

A full refund may be issued in cases when:

a) the order was placed by mistake (identical orders, duplicate payment, etc.) and our writer hasn’t started working on it;

b) we are not able to assign the proper expert to the order and, thus, cannot deliver the service;

c) you do not need the document anymore because the deadline has passed, but you were not provided with any drafts from our side.

Payment and fee policy

In consideration of the Services provided, You should pay us all fees due according to the prices and terms listed on this Website.

Our services are prepaid. If We did not receive your payment or the payment method was declined, You would forfeit of services.

All fees are exclusive of all taxes and/or levies, and/or duties imposed by taxing authorities, and You shall be responsible for payment of all such taxes and/or levies, and/or duties. You agree to pay any such taxes that might be applicable to your use of the Services and payments made by you under these Terms of Use.

If, at any time, you contact your bank or credit card company and decline or otherwise reject the charge of any payment, this act will be considered as a breach of your obligation hereunder and your use of the Services will be automatically terminated.

In case of any online fraud on your side, appropriate state authorities will be contacted immediately.

If You initiate a merchant dispute (chargeback) with your credit/debit card issuing bank, You automatically give up all your rights to the Documents. At the same time, when doing a chargeback, you abandon your rights to the Documents. We may sue for compensation for the incurred expenses from the chargeback.

By providing payment method information and authorizing payments, You warrants that:
(a) You are legally authorized to provide such information;
(b) You are legally authorized to make payments using the payment method.

As far as it's allowed by applicable law and according to our Privacy Policy, you acknowledge and agree that we may use third-party service providers to process payments (payment facilitators).

In case you would like to save the payment method for future use, please read the following requirements introduced by Visa.

More Information on card details storing:

We are legally obligated to secure your consent to allow Us to store your card details for future use. As per our policy, We cannot process your payment before You agree to such storing.

What is a Stored Credential?

A stored credential (your card details) is information (including, but not limited to, an account number or payment token, last four digits of your credit/debit card) that is stored by a payment facilitators to process your future transactions.

How long will card details be stored?

Your card details will be stored by payment facilitators for 400 days since last being used for successful transaction.

How will your stored card details be used?

You can initiate a card-absent transaction where you do not need to enter your card details as payment facilitators uses the payment credential previously stored to perform the transaction. Examples include a transaction using your profile or staged digital wallets.

Your card details can be used by payment facilitators to process your future transactions such as:

  • Installment Payments: A transaction in a series of transactions that use a stored credential and that represent your agreement for the payment facilitators to initiate one or more future transactions over a period for a single purchase of goods or services.
  • Recurring Payments: A transaction in a series of transactions that use a stored credential and that are processed at fixed, regular intervals (not to exceed one year between transactions), representing your agreement for the payment facilitators to initiate future transactions for the purchase of goods or services provided at regular intervals.
  • Unscheduled Credential on File (UCOF): A transaction using a stored credential for a fixed or variable amount that does not occur on a scheduled or regularly occurring transaction date, where You has provided consent for the payment facilitators to initiate one or more future transactions. An example of such transaction is an account auto-top up transaction.
Can these terms change?

Yes, but all changes in the permitted use will require your agreement.

You will be notified of any changes to the consent agreement or any changes to the terms of use on your email and/or other contact details from your profile.

For stored credentials used for the purpose of transactions in Europe payment facilitators will provided notification for recurring transactions (seven business days) and for UCOF transactions (two business days) before any change to the agreement including date, amount, or how it is calculated.

Verification

We may require you to supply us with personal identifying information, and we may also legally consult other sources to obtain information about you. By accepting these Terms and Conditions, you authorize us to make any inquiries we consider necessary to validate the information that you provide us with. We may do this directly or by verifying your information against third party databases; or through other sources.

Essentially, verification procedure involves, inter alia, confirming that the order is authentic and that the cardholder is aware of charges by placing a phone call to them, and in certain cases by requesting some additional documents to be submitted for verification to our Risk Department. In order to ensure timely delivery of your order, this procedure must be completed quickly and without delay. Therefore, it is vital to provide accurate and valid phone numbers. Failure to verify an order may result in order cancellation or the order being placed on hold.

You consent to our processing your personal information for the purposes of providing the Services, including for verification purposes as set out herein. You also consent to the use of such data for communicating with you, for statutory and accounting purposes. You acknowledge that you have read and consented to the Website’s Privacy Policy.

Limitations

In no event shall We or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Website, even if We or a Our authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to You.

Disclaimer

The materials on Website are provided 'as is'. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, We does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this Website.

Intellectual property information

For purposes of these Terms of Use and Privacy Policy, 'content' is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by Users on our site. By accepting these Terms of Use and Privacy Policy, you acknowledge and agree that all content presented to you on this Website is protected by copyrights, trademarks, service marks, or other proprietary rights and laws, and is our sole property. You are only permitted to use the content as expressly authorized by us. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this Website in any form or by any means without prior written permission from us, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this Website. Any unauthorized use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Revisions and errata

The materials appearing on Website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Website are accurate, complete, or current. We may make changes to the materials contained on the Website at any time without notice. We do not, however, make any commitment to update the materials.

Links

We have not reviewed all of the sites linked to its Website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply our endorsement of the site. Use of any such linked site is at the user's own risk.

Governing law

Any claim relating to a Website shall be governed by the laws of the State of Delaware, USA, excluding any rules governing choice of laws.

Miscellaneous

These Terms of Use comprise the entire agreement between You and Us concerning the subject matter of these Terms of Use. Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. We may assign these Terms of Use to any person or entity without your consent. You may not assign these Terms of Use without our prior written consent. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect.

Nothing in this Agreement shall be construed as making either party a partner, joint venture, agent, legal representative, employer, or employee of the other.

THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN YOU AND US. YOU CONFIRM THAT YOU HAVE NOT RELIED UPON ANY PROMISES OR REPRESENTATIONS BY US EXCEPT AS SET FORTH IN THIS AGREEMENT.

We may modify, suspend, disrupt or discontinue your access to the Website, any part of the Website, or the use of the Website, whether to all Users or to you specifically, at any time with or without notice to you. You agree and acknowledge that we will not be liable for any of the aforementioned actions or for any losses or damages that are caused by any of the aforementioned actions. For the removal of any doubt, we may terminate or prevent your use of the Website and any services provided by through the Website (including but not limited to Services) at our sole discretion for any reason and for any period of time.

While we make commercially reasonable efforts to ensure the Website’s reliability and accessibility, you understand and agree that no platform can be 100% reliable and accessible and so we cannot guarantee that access to the Website will be uninterrupted or that it will be accessible, consistent, timely or error-free at all times.

Notification of changes

We reserves the right to change these Terms of Use at any time and your continued use of the Website will signify your acceptance of any adjustment, improvements and/or alterations to these Terms. You are, therefore, advised to re-read these Terms on a regular basis.

This Website is owned and operated by Student Media LLC registered at 16192 Coastal Highway, Lewes, Delaware,19958, County of Sussex.