Professional Summary
Seasoned industry veteran with vast industry knowledge. I am looking for a fulltime Sales Associate position where, along with my knowledge and experience, I can utilize my customer service, presentation and persuasion skills. I am eager to climb the corporate ladder and reach my dream job.
Highlights
- active listener
- handling criticism
- cool under pressure
- dependable
- proactive
- integrity
Professional Experience
Sales Associate — Banana Republic
06/2012 —
01/2014
• Meticulously inspect and evaluate completed work assignments
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Focus on reaching set goals and benchmarks
• Stock or distribute resources, such as samples or promotional or educational materials.
• Demonstrate the functionality and practical aplications of company products
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Focus on reaching set goals and benchmarks
• Stock or distribute resources, such as samples or promotional or educational materials.
• Demonstrate the functionality and practical aplications of company products
Achivements
- Recognized as "Employee of the Month" 2 times
Sales Associate — Dollar General
01/2014 —
Till now
• Pay close attention to all details specified by the customer or management
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
• Ensure that company brochures, handouts and pamphlets are always in stock and ready to be distributed
• Focus on reaching set goals and benchmarks
• Provide customers with ongoing technical support.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
• Ensure that company brochures, handouts and pamphlets are always in stock and ready to be distributed
• Focus on reaching set goals and benchmarks
• Provide customers with ongoing technical support.
Achivements
- Exceeded sales quotas by an average of 150% over the past 12 months
- Received the best customer satisfaction rating in the company
Education
History — Notre Dame University — Bachelor of Arts
08/2008 —
05/2012
Technical skills
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