Professional Summary
It is with interest and enthusiasm that I respond to your job opening for the Travel Agent position. I strongly believe that the skills and abilities I have gained during my career to date make me an excellent candidate for this opportunity. The key proficiencies I possess which relate directly to your job requirements include: team work, customer service and presentation skills. I am eager to combine my previous experience with my passion for this career field in order to work hard and make a meaningful contribution to your organization.
Highlights
- active listener
- proactive
- cool under pressure
- integrity
- multitasking
- diplomacy
- dependable
- accuracy
Professional Experience
Travel Agent — BCD Travel Corporate
06/2015 —
03/2016
• Exceptional attention to detail with proven interpersonal skills
• Focus on reaching set goals and benchmarks
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations
• Focus on reaching set goals and benchmarks
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations
Achivements
- Customer satisfaction score was 99%
Travel Agent — MAPEI Corporation
03/2016 —
Till now
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Working hard so as to achieve desired goals
• Exceptional attention to detail with proven interpersonal skills
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Provide customers with ongoing technical support.
• Working hard so as to achieve desired goals
• Exceptional attention to detail with proven interpersonal skills
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Provide customers with ongoing technical support.
Achivements
- Drive productive travel operations, achieving $1M sales quota goal in 9 months, inducted into the Chairman's Club for $1.2M+ and recognized as a top travel agent in the Southern Region.
- Currently highest producer of the Mid-Atlantic region of sales for 2013, at $856,000 in generated travel revenue YTD, and over $300,000 for the month of May
Education
Hospitality — University of Mississippi — Bachelor of Science
08/2011 —
05/2015
Technical skills
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